do you actually get an error message or do you just get a weird looking citation? If the latter, press alt+F9 in Word to hide the field codes, i.e. the full reference information that's included with citations in Zotero.

Which Word version is that?

Up until yesterday, this was working just fine for me on another document using the same Microsoft word program...

I just tried it and now it seems to be a pervasive problem with both new and old documents. Could it be related to the document preferences? And when I tried hiding the field codes, it completely dissociated my references and throughout the document, I would have multiple #1 superscripts -- as if the document didn't recognize prior citations.

In looking through that, what should I do next?

I tried again this morning, and I'm still getting the same weird looking citation -- no longer getting an error message

Here is an example of the code I get when I try to import a citation.


ADDIN ZOTERO_ITEM CSL_CITATION {"citationID":"o76fzBvp","properties":{"formattedCitation":"[1]","plainCitation":"[1]"},"citationItems":[{"id":535,"uris":["http://zotero.org/users/887237/items/WZKPEUGA"],"uri":["http://zotero.org/users/887237/items/WZKPEUGA"],"itemData":{"id":535,"type":"article-journal","title":"Hip disability and osteoarthritis outcome score. An extension of the Western Ontario and McMaster Universities Osteoarthritis Index","container-title":"Scandinavian journal of rheumatology","page":"46-51","volume":"32","issue":"1","source":"NCBI PubMed","abstract":"To further develop the Western Ontario and McMaster Universities Osteoarthritis Index (WOMAC LK 3.0) for people with hip disability with or without hip osteoarthritis (OA), 52 subjects (median age 64 yrs, 35 women) answered a version of the Index with additional dimensions, twice, with a one-week interval. Reproducibility, percentage of zero scores (best possible scores), mean score of symptoms, and importance, were analyzed. This resulted in the Hip disability and osteoarthritis outcome score (HOOS LK 1.1), a 39-item questionnaire with five separate sub-scales. There were higher median scores (more symptoms) for three of HOOS sub-scales Pain, Activity limitations--sport and recreation, and Hip-related Quality of life compared to those in the WOMAC, improving the ability to assess change in patients over time. The HOOS appears to be an evaluative instrument for assessing important self-rated hip problems for people with hip disability with/without hip OA, but additional studies are needed.","ISSN":"0300-9742","note":"PMID: 12635946","journalAbbreviation":"Scand. J. Rheumatol.","language":"eng","author":[{"family":"Klässbo","given":"Maria"},{"family":"Larsson","given":"Eva"},{"family":"Mannevik","given":"Eva"}],"issued":{"date-parts":[["2003"]]},"PMID":"12635946"}}],"schema":"https://github.com/citation-style-language/schema/raw/master/csl-citation.json"}

Wow, that was it. I'm obviously an amateur and did not hit fn-alt-F9. How do I prevent this from occurring again? Did that just reset whatever was going on? Thanks again for your help.