Syncing errors with 4shared's webdav

clayton.filho
I have recently noticed that my Zotero Standalone is always showing the error icon when trying to sync. At first, I didn't pay much attention to it since it seemed to be syncing fine despite showing the error msg. But then I noticed that it every now and then I was being required to reset the sync history in order for all the files to be uploaded/dowloaded when switching between different computers where I use Zotero and today when it started uploading files, and stoped in the middle of it and didn't complete through the end.

The report id is 1955432424 and error msg is:

""https://clayton%2Efilho:********@webdav.4shared.com/zotero/" line: 1}]

[JavaScript Error: "no element found" {file: "https://clayton%2Efilho:********@webdav.4shared.com/zotero/" line: 1}]

[JavaScript Error: "no element found" {file: "https://clayton%2Efilho:********@webdav.4shared.com/zotero/" line: 1}]"
  • dstillman
    This is most likely an issue with your WebDAV provider, but if you provide a Debug ID for a sync attempt that produces the error I may be able to tell you more.
  • clayton.filho
    Debug ID D871346672
  • dstillman
    (1)(+0000103): HTTP GET https://[...]@webdav.4shared.com/zotero
    /RMU4I8T4.prop failed: Unexpected status code 500

    (3)(+0000000): <html><body><h1>Server Error</h1></body></html>

    (3)(+0000089): Upload request 0/RMU4I8T4 failed

    (1)(+0000001): 'message' => "HTTP 500 error from WebDAV server
    for GET request"
    So you'll need to talk to them.
  • clayton.filho
    will do! Thank you very much
  • tpaixao
    Hi,

    have you ever solved this problem? I have been having this issue lately, and I am not sure how to proceed. The situation is completely identical...
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