duplicates created from importing

I have been importing references from endnote and/or reference manager. but when it transfers the files, I get duplicates of each reference anywhere from 5-12 duplicates. its only entered once in the original database so I don't understand why so many are being duplicated.
  • how exactly have you been importing those references? Could the same references have been in multiple files that you imported?
  • export from refman as RIS and then import to library in zotero. it is possible to have some duplicates but not 12 times.
  • Do you have a file that you could share? Paste the contents to https://gist.github.com/ and link to them here.
  • so did you import just one RIS file or multiple? If just one file - anything unusual happened during import? I don't believe we've ever seen this
  • we imported multiple references. about 200 references at the same time. a couple of times we got an error message that files were incompatible and that we would have to try again. we would but not import the ones that were successful.

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