error upload syncing

stevepolly
Hi, I'm getting an error when trying to sync--not sure how long it has been happening but I just noticed it when trying to add files to a group directory.

620193935

Thanks!
  • dstillman
    We'll look into why this happened, but I suspect that checking your database integrity from the Advanced -> Files and Folders pane of the Zotero preferences will fix it.
  • dstillman
    Actually, it might not. If that doesn't work, go to the root of your personal library in your client and paste BK23I4QP into the Zotero search bar, with "All Fields & Tags" selected from the search bar drop-down. Does an item show up? If not, try the same thing in your library's trash.
  • stevepolly
    Just tried--it said no errors found. Tried resyncing and it errored again. Not sure if this report is any different than the first.

    1047198816

    Thanks!
  • stevepolly
    Yes, that string showed up somewhere in one of my entries. I deleted the entry and it and the sync worked! I will need to add that entry back in though--was this maybe a problem with a special character or something?

    Thanks for your help!
  • dstillman
    It's highly unlikely that it was anything specific to that item, so adding it back shouldn't be a problem. Out of curiosity, do you remember when the item you deleted was originally added to your library?
  • stevepolly
    I put an ILL request in for it at:
    11/9/2013 11:44:49 AM EST
    so I likely added it to Zotero within +/- 5 minutes of then.

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