Syncing error - "First name '2008' too long"?

error report # 1910173948

Hello,
I am experiencing a syncing error and appreciate your help. The error message reads ---

[JavaScript Error: "TypeError: content is null" {file: "chrome://rescuetime-firefox-extension/content/browser.js" line: 48}]

[JavaScript Error: "gBrowser.addProgressListener was called with a second argument, which is not supported. See bug 608628."]

[JavaScript Error: "Error: First name '2008| 0 Comments |{ var po = document createElemen…' too long" {file: "chrome://zotero/content/xpcom/sync.js" line: 645}]

[JavaScript Error: "Error: First name '2008| 0 Comments |{ var po = document createElemen…' too long" {file: "chrome://zotero/content/xpcom/sync.js" line: 645}]


*******

I went through each single item to see if there is such a name in my library, but there is none. Thanks for your help in advance.
  • have you emptied your Zotero trash at the bottom of the left hand panel?
  • Thanks so much, Adamsmith. I did empty the trash and it worked. I now have no problem in synching!
  • Any idea where that item came from? A bit late to be asking that question I guess, but maybe you saw it before emptying trash.
  • Hi Aurimas,

    I am responding, by assuming your question was raised for me.... I am not sure what caused this issue, but this problem happened very recently. But, I didn't use Zotero for 2-3 weeks in Sept. and last week I uploaded some entries, some of which are not scholarly articles that I normally use. I am not sure if my answer makes a sense...
  • Yes, I was addressing you. That's alright though, I doubt we'll be able to figure out the cause for this particular case (I was hoping you imported the item from a website that you could recall). If you do run into this problem again, take a look at the "Library Catalog" and "URL" fields before deleting the item. They may help us troubleshoot this further.
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