Thank you to answer me. I use the following versions: Extension Zotero for Firefox 4.0.12 and Zotero Standalone 4.0.11. I have no problem when it comes to a new file. He actually has a lot of citations in the documents that I use.
I changed the citation style for all my document and it works. I have no error message. I could not use the citation style I used (Manuel canadien de la référence juridique 7e éd (Guide McGill, French)) ?

Shara:

Sorry to hear that you're having trouble. We'll get this fixed up for you.

In order to investigate, we'll need to be able to reproduce the bug. It is probably triggered by a combination of two or more references in each document that breaks. We need to ask you to identify the specific items that cause the failure.

Start by doing steps 6 and 8 listed here:

https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents

In step 8, you will be able to find a smaller portion of the document that still produces the error. If it has a small number of citations in it, export them as Zotero RDF, paste the exported data to http://gist.github.com, save as a "Public Gist", and post the URL from the address bar back here.

If the smallest failing document chunk has many citations, try deleting citations one by one, saving the document immediately before each delete, and then refreshing citations. When the error goes away, close the document without saving: the last (failing) version contains the citations that we need for testing.

It's a big bundle of instructions, but if you can produce a small set of citations that produce the error, we should be able to track down the problem quickly.

adamsmith: yes, I use the style on the repositery.I've updated the style in its latest version, but I still encounter the error.

fbennett: Thank you for your help. I will perform the steps beginning with step 1 and I would come back to you then.

Thanks for this information.

I've tried importing and citing the item, and it seems to work fine with the "Manuel canadien de la référence juridique 7e éd (Guide McGill, French)" style from the Zotero repository.

That suggests the error may be specific to your document. Have you tried deleting that reference and reinserting it?

Oh, that's very useful! What style are you using?

@singley: Hmz. I've tried a bunch of styles with a reference configured that way (Newspaper Article type, no title, no author), and I can't seem to make it fail.

I'll need to reproduce the error in order to trace the cause. If you have a reference or references that will fail when inserted into a fresh document, it will be most helpful.

I've tried Chicago full note in MLZ and in Zotero 4.0.12 with the LibreOffice plugin, and the reference works there too. Since I was unable to make Shara's example fail either, I wonder whether the cause doesn't lie elsewhere. Let's confirm a few small items, just to be sure:

1. Does the error occur with the same citations inserted into a fresh document? (If not, let's assume that something in the document is making the processor fail.)


2. Do you have any other plugins installed besides Zotero and Zotero Integration? If so, disable them temporarily for testing.


3. What word processor are you using?


4. Do you have Track Changes turned on in the word processor?

In answer to your questions:
1 yes and I had the same problem with a different document that had a different though similarly formatted citation. Having said that I just tried a new document and it seems to be happy to accept nespaper citations without title or author, so go figure
2 no
3 microsoft word
4 no

Okay, looks like I've been able to narrow it down a little further here. The error only seems to occur when one of the citations (one with no title or author, only, I think -- that still needs testing) no longer exists in the database.

It's only a guess at this point, but Zotero may be sending data to the processor in a slightly different form or sequence when it is supplied from the document, rather than from the database.

It will take some more testing to trace down the exact change to input that triggers the error, but we're on track for a fix.

@Shara, @singley:

Please (re)install the processor patch plugin. It should make this problem go away. The plugin only swaps the latest CSL processor version into your running (Firefox) Zotero. It can (and should) be disabled or removed when the next Zotero release comes out.

Note that the plugin works only with Zotero for Firefox.