Cannot save from PubMed

beogl
Dear Zotero,
I use to save a lot of entries from PubMed and they all worked well with you, but now you will not accept this entry? Why?

http://www.ncbi.nlm.nih.gov/pubmed/23697369

And you don't even tell me why. You just silently close that notification box. Though I am using the latest standalone of you. And the latest Chrome. Have I done something to disturb you?
  • adamsmith
    "The server is temporarily unable to service your request. Please try again. If you continue to receive this error, please contact info@ncbi.nlm.nih.gov."

    Typically this starts working again within a couple of hours.
  • beogl
    Thanks adamsmith. Where did I miss this message?
  • beogl
    I tested again. It still does not work and I cannot see that message.
  • adamsmith
    Should work again now. Does at least for me.

    The message is what the server returns when you make an API request - it's not something you'd see in Zotero.
  • beogl
    Yes, it does, thanks.

    Btw, what is the reason this message from the API request is not shown in Zotero? At least I for one should find it very helpful.
  • aurimas
    Currently we cannot display custom error messages for different sites, though I think that is something we would like to do in the future. The pop-up should not be disappearing, however. I will take a look if we can fix this (I thought we had)
  • beogl
    Ok, thanks.
  • chaberna
    edited September 9, 2013
    Dear Zotero user,

    I also have problems to save my articles in zotero. It doesn't work at all! How can I do?
  • adamsmith
    please start a new thread, run through these:
    http://www.zotero.org/support/troubleshooting_translator_issues
    and if 1-11 doesn't help, provide all the information requested in 12.

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