PDF indexing

I am new to Zotero. I have Windows 7 64-bit, Chrome Version 28.0.1500.95 m; Zotero 4.0.11.

Using Zotero I have managed to save two citations. The first saved without pdf. The second with pdf but the third does not succeed in saving pdf.

I suspected the problem was with pdf indexing so I tried installing xpdf using Zotero settings Search box but didn't succeed so I added xpdfbin-win-3.03 manually to data directory. However it does not solve the problem. I also tried setting the maximum characters to index per file to 0.

My index statistics are:
indexing: 0
partial: 0
unindexed: 5
words: 0

Submitting debug output returns an error: Invalid response from server
  • edited August 13, 2013
    I suspected the problem was with pdf indexing...
    PDF indexing has nothing to do with Zotero's ability to save PDFs, but...
    so I tried installing xpdf using Zotero settings Search box but didn't succeed so I added xpdfbin-win-3.03 manually to data directory.
    ...and...
    Submitting debug output returns an error: Invalid response from server
    ...suggest that you are experiencing network issues. Do you have any security software installed (antivirus, malware protection)? Are you on a public network or maybe Windows Firewall is blocking Zotero from accessing the internet? Try temporarily disabling all of those and see if it helps.

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