Upgrade StorageMerging Documents Error Messages
I am trying to merge documents in Windows 2010 but I am getting error messages. I looked at previous forum solutions for Windows 2007, but these are not working for me. I have about 600 citations across 5 documents so do not wish to insert them all again!
When I copy in the first document text/citations to the new global document, I select Insert Bibliography. I get error messages (see below), provide alternative "incorrect" citations (very unhelpful!), add a random new citation (which is deleted afterwards) and the bibliography appears.
However, on inserting the next document into the new global document, whatever steps I take, no bibliography for those citations is inserted.
The error messages are:
(a) Item 2* in the highlighted citation no longer exists in your Zotero database. Do you want to select a substitute item? Clicking “No” will delete the field codes for citations containing this item, preserving the citation text but deleting it from your bibliography.
*this depends on the citation Zotero selects.
The issue is that the citation is in the Zotero database. Whether I select "Yes" to substitute the item or "No" to delete it from the bibliography (which isn't there), I get another error message:
(b) Zotero experienced an error updating your document. An item in this document is missing from your Zotero library.
But it isn't missing!!
Your help would be much appreciated.
Thank you
When I copy in the first document text/citations to the new global document, I select Insert Bibliography. I get error messages (see below), provide alternative "incorrect" citations (very unhelpful!), add a random new citation (which is deleted afterwards) and the bibliography appears.
However, on inserting the next document into the new global document, whatever steps I take, no bibliography for those citations is inserted.
The error messages are:
(a) Item 2* in the highlighted citation no longer exists in your Zotero database. Do you want to select a substitute item? Clicking “No” will delete the field codes for citations containing this item, preserving the citation text but deleting it from your bibliography.
*this depends on the citation Zotero selects.
The issue is that the citation is in the Zotero database. Whether I select "Yes" to substitute the item or "No" to delete it from the bibliography (which isn't there), I get another error message:
(b) Zotero experienced an error updating your document. An item in this document is missing from your Zotero library.
But it isn't missing!!
Your help would be much appreciated.
Thank you
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So what I'd recommend is just to insert the _correct_ citation again for those items where Zotero complains and you should be good.
As for your question, see http://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons . If that doesn't help you solve your problem, start a new thread and mention your setup (operating system, version of Word, version of Zotero).