Report IDs: 302175463 and 628974319

I am trying to sync a large number of items (>22,000 in a group library), however, there are no attached files or snapshots. Synching remains at “Upload accepted—waiting for sync server” and generated these error numbers.

Before this I added >14,000 items and unfortunately did not turn off auto synching before moving them from My Library to a group library. This led to a huge number of synchronisation errors. I emptied My Library and its trash since it is the group library that is the one being used. After checking the database was backed up, I did a reset to server. This seems to have avoided the synchronisation errors, but synching is still not completing.
  • dstillman Zotero Team
    edited May 22, 2013
    Previous thread, for reference: https://forums.zotero.org/discussion/29387/

    This is a massive sync, but if you try during off-peak hours (U.S. time) you may have better luck.
  • dstillman Zotero Team
    (Also, we're going to be changing the way syncing works in Zotero 4.1 to better handle huge syncs like this, which currently happen all at once.)
  • I'll try first thing tomorrow UK time. I guess leaving it synching overnight will just cause another error.

    By the way, when is 4.1 out?

    Thanks

    Ian
  • Generally there are no ETAs for new versions unless they're required for Firefox compatibility. The general sentiment is that a beta for 4.1 will come out sooner rather than later, but it may stay in beta for a good while.
  • Dan: Many thanks for your help; synching has completed.

    Adam: Fair enough; I'll try and not cause more chaos in the meantime.

    Ian

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