Sync difficulties after adding library of PDFs

estubbinsbates · April 11, 2013

Error report number: 1795815843

Hello,

Today, I added the bulk of my PDF research materials to Zotero Standalone, and upgraded my storage to allow for this.

I have had recurrent sync error reports, with the sync process stopping and restarting after 15% and 30% of files.

I have tried closing Zotero Standalone and restarting, but without success.

Thanks for your time.

dstillman · April 11, 2013

Can you restart Standalone and provide a Debug ID for a sync attempt that produces this error?

estubbinsbates · April 14, 2013

Hi Dan,

The problem resolved and then recurred today. I ran the Debugging process and submitted the data to the Zotero server.

The Debug ID for the current problem is: D766676214

Thanks for your time.

dstillman · April 14, 2013

I suspect this was just an intermittent glitch. Is it still happening?

estubbinsbates · April 14, 2013

It seems to be working this evening. Thank you.