sync crashes

rainer.hilscher
error report ID: 1943647232

When trying to sync I get asked to choose between different versions of an entry (local, remote, merged). I do the choosing but after clicking the final "next" I get this error.

I am using the the standalone version 4.03 on a Windows 7 machine with Google Chrome.

Rainer
  • adamsmith
    I doubt it'll make a difference, but you should update to 4.0.4 which came out last night.
  • rainer.hilscher
    just did ... and no, as you expected, it doesn't make a difference.

    Rainer

    [JavaScript Error: "no element found" {file: "https://repo.zotero.org/repo/updated?last=1365287576&version=4.0.4" line: 1}]

    [JavaScript Error: "no element found" {file: "https://repo.zotero.org/repo/updated?last=1365287576&version=4.0.4" line: 1}]

    [JavaScript Error: "no element found" {file: "https://repo.zotero.org/repo/updated?last=1365287576&version=4.0.4" line: 1}]

    [JavaScript Error: "no element found" {file: "https://repo.zotero.org/repo/updated?last=1365287576&version=4.0.4" line: 1}]

    [JavaScript Error: "no element found" {file: "https://repo.zotero.org/repo/updated?last=1365287576&version=4.0.4" line: 1}]

    [JavaScript Error: "no element found" {file: "https://repo.zotero.org/repo/updated?last=1365287576&version=4.0.4" line: 1}]
  • dstillman
    There are no relevant errors in there. What's the actual error message you're getting?
  • rainer.hilscher
    Source item for keyed source doesn't exist in Zotero.Item.getSource() (BC38I7TP)

    Additional info: I have to go through the choosing process twice before I get the error

    Rainer
  • dstillman
    edited April 8, 2013
    This shouldn't happen, but as a workaround, you can paste BC38I7TP into the quick search bar to see the item in question. Deleting that and emptying the trash might help. If you then get a conflict about that item, choose the local, deleted version.
  • dstillman
    Or maybe try its child attachment first: EBC86TM9
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