can't import - translator not found

kasia
I have followed the instructions for exporting my Endnote 9.0 file via both RIS and BibTEX on my Mac. Each time it creates a file with the extension .txt. I put this on a flashdrive, moved it to my EEE PC running Linux. I open firefox 2, click on zotero, click on the gear wheel, select import, choose the file, and get the following error:

No translator could be found for the given file.

Can you please help?
Thanks!
  • dstillman Zotero Team
    For RIS, rename the file with a .ris extension. For BibTeX, use .bib.
  • kasia
    Okay, I'll try that - thanks!
  • kasia
    Hi, I tried it, and it worked sort of. A small file worked using .bib, but how do i import my entire file (over 3000 entries ..)?
  • dstillman Zotero Team
    What's the problem? Are you getting an error? If so, send in an error report afterwards using Report Errors under the Actions (gear icon) menu and post the Report ID here.
  • jezmynne
    I have this problem, too. No matter what extension I try, txt, ris, bib, I get this error message. i am trying to import from refworks.
  • dstillman Zotero Team
    jezmynne: Open the file in a text editor, copy the first 15 lines of the file, and paste them here.
  • davedobbie
    Hi, I'm having the same issue. I'm importing from refworks and have tried adding a variety of extensions, but it always gives me the translator error. Here's an excerpt from my file:

    TY - BOOK
    ID - 793
    A1 - Grimshaw,William J.
    T1 - Bitter fruit : Black politics and the Chicago machine, 1931-1991
    Y1 - 1992
    SP - 248
    KW - African Americans Illinois Chicago
    KW - Politics and government
    KW - Chicago (Ill.) Politics and government
    KW - To 1950
    KW - 1951-
    N1 - William J. Grimshaw.; Includes bibliographical references (p. 233-239).
    PB - University of Chicago Press
    CY - Chicago
    A3 - Anonymous
    SN - 0226308936
    N1 - HATCH GRAD F 548.9 .N4 G731 1992
    M1 - Book, Whole
    ER -

    TY - BOOK
    ID - 796
    A1 - Knoepfle,Peg
    T1 - After Alinsky : community organizing in Illinois
    Y1 - 1990
  • dstillman Zotero Team
    Dave: Is that the very top of the file? Can you e-mail the file to support@zot....org?

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