Zotero won't sync 1111253290

solagracia777
I am using Zotero in Firefox on two different computers. One Windows 7 machine at the office and one on my Mac at home. I have had syncing problems earlier with the PC. No problems with the Mac though. Today I made sure that Zotero for Firefox and Zotero Standalone were going to the same library file. I do know that my office computer is not showing notes and entries that are viewable to me on my Mac and on the online library.
  • Gracile
    Start here: http://www.zotero.org/support/kb/changes_not_syncing
  • solagracia777
    Thanks. I looked it over. I got error report 76391344. I am using Firefox 18.0.2. I restarted Firefox after updating and it seems to be OK now, but the notes that I wrote for an entry on my Mac last night are still not appearing here. I checked and I am using the same account login for both machines.
  • Gracile
    Update to Firefox 20. What's you version of zotero ? http://www.zotero.org/support/kb/zotero_version

    You're using both Standalone and Zotero for Firefox on your windows machine, right?
  • solagracia777
    I have updated to Firefox 20.0. I am running Zotero 4.0.3. I am using Standalone and Firefox versions, but not at the same time.
  • Gracile
    And you've read the changes not syncing pages I linked to?
    What happens if you hover the sync icon?
  • solagracia777
    Yes, I read the changes not syncing page. It does stop spinning, so that isn't an issue. If I hover over the sync icon it says, 'last sync 1 hour ago' with the red exclamation point next to it. I'm wondering if it has something to do with network latency or a firewall setting?
  • Gracile
    Click the icon to view the error. It may give you enough information to fix the problem yourself
  • dstillman
    edited April 4, 2013
    [JavaScript Error: "Invalid bound parameter false in '0' => "false"
    [QUERY: SELECT COUNT(*) > 0 FROM itemTags WHERE tagID=?]"
    No, this is likely a legit bug in 4.0.

    solagracia777: Is this still occurring?
  • dstillman
    If so, the latest 4.0 Branch dev XPI will likely fix it.
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