Zotero crashes Firefox 20 when visiting any sciencedirect.com website

venckens · April 4, 2013

Rather unusual issue here. Recently updated Firefox to version 20.0. When I visit any sciencedirect.com website with the Zotero add-on enabled, Firefox freezes and a hard reboot of the browser is needed. This seems to only happen when proxy redirecting is enabled.
I haven't had this issue with previous Firefox versions. Could this please be fixed?

venckens · April 4, 2013

I would like to add that this is with Zotero 4.03 for Firefox

Gracile · April 4, 2013

I can't help you myself but I think a report ID and, maybe, a debug ID, would help the devs.

dstillman · April 4, 2013

If it freezes completely you probably won't be able to provide those things, but real-time debug output may be possible. (If this is Windows it may be prohibitively slow, but you can try.)

venckens · June 4, 2013

Apologies for the late reply. This issue is still persisting. The realtime debug output is posted below. Thanks.

zotero(3): Using data directory D:\Dropbox\Zotero

zotero(3): Loading in full mode

zotero(3): Opening database 'zotero'

zotero(5): PRAGMA locking_mode=EXCLUSIVE

zotero(3): pdftotext version 3.02 registered at D:\Dropbox\Zotero\pdftotext-Win3
2.exe

zotero(3): pdfinfo version 3.02 registered at D:\Dropbox\Zotero\pdfinfo-Win32.ex
e

zotero(5): SELECT version FROM version WHERE schema='userdata'

zotero(5): SELECT version FROM version WHERE schema='userdata2'

zotero(5): Beginning DB transaction

zotero(3): Beginning Notifier event queue

zotero(5): SELECT version FROM version WHERE schema='system'

zotero(3): Updating custom tables

zotero(5): DELETE FROM itemTypesCombined

zotero(5): DELETE FROM fieldsCombined

zotero(5): DELETE FROM itemTypeFieldsCombined

zotero(5): DELETE FROM baseFieldMappingsCombined

zotero(5): INSERT INTO itemTypesCombined SELECT itemTypeID, typeName, display, 0
AS custom FROM itemTypes UNION SELECT customItemTypeID + 10000 AS itemTypeID, t
ypeName, display, 1 AS custom FROM customItemTypes

zotero(5): INSERT INTO fieldsCombined SELECT fieldID, fieldName, NULL AS label,
fieldFormatID, 0 AS custom FROM fields UNION SELECT customFieldID + 10000 AS fie
ldID, fieldName, label, NULL, 1 AS custom FROM customFields

zotero(5): INSERT INTO itemTypeFieldsCombined SELECT itemTypeID, fieldID, hide,
orderIndex FROM itemTypeFields UNION SELECT customItemTypeID + 10000 AS itemType
ID, COALESCE(fieldID, customFieldID + 10000) AS fieldID, hide, orderIndex FROM c
ustomItemTypeFields

zotero(5): INSERT INTO baseFieldMappingsCombined SELECT itemTypeID, baseFieldID,
fieldID FROM baseFieldMappings UNION SELECT customItemTypeID + 10000 AS itemTyp
eID, baseFieldID, customFieldID + 10000 AS fieldID FROM customBaseFieldMappings

zotero(5): SELECT version FROM version WHERE schema='triggers'

zotero(5): Committing transaction

zotero(3): Resetting Notifier event queue

zotero(3): Opening database 'zotero' for dummy statement

zotero(3): Initializing dummy statement for 'zotero'

zotero(3): Updating custom tables

zotero(5): DELETE FROM itemTypesCombined

zotero(5): DELETE FROM fieldsCombined

zotero(5): DELETE FROM itemTypeFieldsCombined

zotero(5): DELETE FROM baseFieldMappingsCombined

zotero(5): INSERT INTO itemTypesCombined SELECT itemTypeID, typeName, display, 0
AS custom FROM itemTypes UNION SELECT customItemTypeID + 10000 AS itemTypeID, t
ypeName, display, 1 AS custom FROM customItemTypes

zotero(5): INSERT INTO fieldsCombined SELECT fieldID, fieldName, NULL AS label,
fieldFormatID, 0 AS custom FROM fields UNION SELECT customFieldID + 10000 AS fie
ldID, fieldName, label, NULL, 1 AS custom FROM customFields

zotero(5): INSERT INTO itemTypeFieldsCombined SELECT itemTypeID, fieldID, hide,
orderIndex FROM itemTypeFields UNION SELECT customItemTypeID + 10000 AS itemType
ID, COALESCE(fieldID, customFieldID + 10000) AS fieldID, hide, orderIndex FROM c
ustomItemTypeFields

zotero(5): INSERT INTO baseFieldMappingsCombined SELECT itemTypeID, baseFieldID,
fieldID FROM baseFieldMappings UNION SELECT customItemTypeID + 10000 AS itemTyp
eID, baseFieldID, customFieldID + 10000 AS fieldID FROM customBaseFieldMappings

zotero(4): Registering observer for [setting] in notifier with hash 9U'

zotero(5): Beginning DB transaction

zotero(3): Beginning Notifier event queue

zotero(5): SELECT version FROM version WHERE schema='syncdeletelog'

zotero(5): Committing transaction

zotero(3): Resetting Notifier event queue

zotero(4): Registering observer for all types in notifier with hash 4B'

zotero(4): Registering observer for all types in notifier with hash gg'

zotero(3): Initializing sync idle observer

zotero(3): Registering URIContentListener

zotero(5): SELECT * FROM proxies

zotero(5): SELECT hostname FROM proxyHosts WHERE proxyID = ? ORDER BY hostname

zotero(5): Binding parameter 1 of type int: 2

zotero(5): SELECT hostname FROM proxyHosts WHERE proxyID = ? ORDER BY hostname

zotero(5): Binding parameter 1 of type int: 3

zotero(3): Triggering "zotero-loaded" event

zotero(3): Initialized in 601 ms

zotero(4): Registering observer for [collection,search,share,group,trash,bucket]
in notifier with hash 9W'

zotero(4): Registering observer for [item-tag,setting] in notifier with hash bv'

zotero(5): SELECT version FROM version WHERE schema='delete'

zotero(5): SELECT version FROM version WHERE schema=?

zotero(5): Binding parameter 1 of type string: "translators"

zotero(3): Installed translators are up-to-date with translators.zip

zotero(5): SELECT version FROM version WHERE schema='delete'

zotero(5): SELECT version FROM version WHERE schema=?

zotero(5): Binding parameter 1 of type string: "styles"

zotero(3): Installed styles are up-to-date with styles.zip

zotero(5): SELECT version FROM version WHERE schema='lastcheck'

zotero(4): Not enough time since last update -- not checking repository

zotero(3): Setting repository check interval to 25176 seconds

Entered ModifyHeaders.initConfigFile()zotero(5): SELECT leafName, translatorJSON
, code, lastModifiedTime FROM translatorCache

zotero(3): Cached 407 translators in 77 ms

zotero(3): Translators: Looking for translators for http://www.zotero.org/suppor
t/debug_output#real-time_debug_output

zotero(4): Translate: Binding sandbox to http://www.zotero.org/support/debug_out
put#real-time_debug_output

zotero(4): Translate: Parsing code for unAPI

zotero(4): Translate: Parsing code for COinS

zotero(4): Translate: Parsing code for DOI

zotero(4): Translate: Parsing code for Embedded Metadata

zotero(3): Translate: Embedded Metadata: found 8 meta tags.

zotero(3): Translate: All translator detect calls and RPC calls complete

zotero(5): Translate: Running handler 0 for translators

zotero(3): Translators: Looking for translators for http://www.ncbi.nlm.nih.gov/
pubmed/23719958

zotero(4): Translate: Binding sandbox to http://www.ncbi.nlm.nih.gov/pubmed/2371
9958

zotero(4): Translate: Parsing code for NCBI PubMed

zotero(4): Translate: Parsing code for PubMed Central

zotero(4): Translate: Parsing code for unAPI

zotero(4): Translate: Parsing code for COinS

zotero(4): Translate: Parsing code for DOI

zotero(4): Translate: Parsing code for Embedded Metadata

zotero(3): Translate: Embedded Metadata: found 21 meta tags.

zotero(3): Translate: All translator detect calls and RPC calls complete

zotero(5): Translate: Running handler 0 for translators

zotero(5): SELECT itemTypeID AS id, typeName AS name, custom FROM itemTypesCombi
ned

zotero(3): Proxies.properToProxy: http://dx.doi.org/10.1007/978-1-62703-453-1_21
to http://dx.doi.org.elib.tcd.ie/10.1007/978-1-62703-453-1_21

zotero(3): Proxies: Retrieving IPs

zotero(3): Proxies: Performing reverse lookup for IP 10.90.21.221

zotero(3): Proxies: Sent reverse lookup request

venckens · June 12, 2013

So would anybody have a solution by any chance?

Simon · June 12, 2013

Uncheck "Disable proxy redirection when my domain contains" in the Proxies section of the Zotero preferences.

venckens · June 12, 2013

That seems to have done the trick. Thanks very much for your help!