Upgrade Storage[Solved] Sync failure at conflict resolution stage
1399889170
Error message:
Source item for keyed source doesn't exist in Zotero.Item.getSource() (TJ6NVPF7)
Mac OS 10.8.3 FF 19.0.2 Zotero 4.0b2
After an unusually long time my sync request displays the usual local/remote conflict utility with 43 conflicts. The first screen presents a choice between two items without titles but with a doi number: 10.1016/j.chb.2010.03.017. I select Local and press continue. The conflict resolution screen disappears (instead of going to the next conflict); the green arrow spins then stops; the blue progress bar does its thing; then the red exclamation mark error icon appears.
I found the title of the paper and searched my local and remote library for it. I also searched by author name. The search didn't produce anything. When I look at my whole library and sort by publication name, the article doesn't appear.
If I reinitiate the sync the same thing repeats itself even if I select "remote" during the conflict process. I cannot seem to get beyond this problem record.
Using spotlight, I tried searching by entire hard drive for "TJ6NVPF7" but that doesn't seem to be a file name, directory, or string within a document.
Suggestions please. This is my first sync attempt after upgrading to 4b2. I checked my database integrity and it passed.
Error message:
Source item for keyed source doesn't exist in Zotero.Item.getSource() (TJ6NVPF7)
Mac OS 10.8.3 FF 19.0.2 Zotero 4.0b2
After an unusually long time my sync request displays the usual local/remote conflict utility with 43 conflicts. The first screen presents a choice between two items without titles but with a doi number: 10.1016/j.chb.2010.03.017. I select Local and press continue. The conflict resolution screen disappears (instead of going to the next conflict); the green arrow spins then stops; the blue progress bar does its thing; then the red exclamation mark error icon appears.
I found the title of the paper and searched my local and remote library for it. I also searched by author name. The search didn't produce anything. When I look at my whole library and sort by publication name, the article doesn't appear.
If I reinitiate the sync the same thing repeats itself even if I select "remote" during the conflict process. I cannot seem to get beyond this problem record.
Using spotlight, I tried searching by entire hard drive for "TJ6NVPF7" but that doesn't seem to be a file name, directory, or string within a document.
Suggestions please. This is my first sync attempt after upgrading to 4b2. I checked my database integrity and it passed.
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I updated Zotero to 4.0.1 and FF to 20.0. I restarted my Mac. Upon trying to sync I still get:
Error: Source item for keyed source doesn't exist in Zotero.Item.getSource() (TJ6NVPF7)
Report ID: 2119827424
Is there a way to skip this conflict and continue with the 600 or so conflict items that I am trying to delete from the online library after deleting them from my local version?