Can't save an item from a folder icon

amyhoffmann · March 15, 2013

I have just started using Zotero and have been able to successfully add items to my library. However, when the folder icon appears (in this case I was using it in Google Scholar) and I click on it, a box will appear asking me what items I would like to add to my library, I choose the items and click ok but then nothing happens, the items don't get saved to my library.

I have gone through some previous forum posts, and I have updated everything and have tried some of the suggestions there but nothing is working. I am using Zotero with FireFox.

dstillman · March 15, 2013

You'll have to provide example URLs where this happens, and a Report ID if possible.

aurimas · March 15, 2013

I assume you are running Firefox 19.0.2 then with Zotero 3.0.14. Your translators are up to date (Preferences -> General -> Update Now) and you are not using a proxy to access google scholar (i.e. the url looks like http://scholar.google.com/scholar?...)

First thing to try would be to clear your cookies and browsing data. If you don't mind losing cookies for all sites, you can open up the Firefox menu -> History -> Clear Recent History, select Everything and under Details check all boxes.

If you do care about keeping cookies and other data for other websites, then at the very least, go to scholar.google.com, right-click on the page, select View Page Info. Go to Security -> View Cookies. Select Remove All Cookies.

Now retry importing from Google Scholar (make sure you refresh the page if you still have a google scholar page open from before).

If that doesn't work, provide a Report ID

amyhoffmann · March 15, 2013

Hi
Yep I'm running Firefox 19.0.2 and Zotero 3.0.14 and everything is up to date.

I'm not running through a proxy, here is the URL http://scholar.google.com.au/scholar?hl=en&as_sdt=0,5&q=berners+lee

I had seen in the other threads to clear cookies, so I did this for the page and I have cleared the history on the browser as well and it is still not working.

Report ID: 674878000

dstillman · March 15, 2013

No Zotero errors in there. How about a Debug ID for a save attempt?

amyhoffmann · March 15, 2013

The Debug ID is D286628165.

dstillman · March 15, 2013

(3)(+0000003): Translate: Beginning translation with Google Scholar

(5)(+0000005): Translate: Running handler 0 for select

(3)(+0002974): Translate: Cookie set to: GSP=ID=[...]:S=[...]:CF=4;
 domain=.scholar.google.com.au; expires=Sun, 17 Jan 2038 19:14:09 UTC

(3)(+0000001): HTTP GET http://scholar.google.com.au/scholar.bib
?q=info:zu6Rj_Z9OSUJ:scholar.google.com/&hl=en&as_sdt=0,5&ct=citation&cd=1&output=citation

(3)(+0001553): Translate: Creating translate instance of type import in sandbox

(4)(+0000000): Translate: Binding sandbox to http://scholar.google.com.au
/scholar?hl=en&q=berners+lee&btnG=&as_sdt=1%2C5&as_sdtp=

(4)(+0000003): Translate: Parsing code for BibTeX

(3)(+0000015): Translate: Beginning translation with BibTeX

(3)(+0000004): Translate: discarded item from BibTeX; type was mediascreenand

aurimas · March 15, 2013

Something's not right with the way we set the cookie. In the mean time, you should be able to import if you do the following:

1. Go to http://scholar.google.com.au
2. Go to Settings. On the bottom, select "Show links to import citations into " and choose "BibTeX"
3. Save
4. Now you should be able to search and import.

Edit: Wish I could reproduce this though. Everything works fine for me on the .com.au site. I'll see how we can make this more robust.

amyhoffmann · March 15, 2013

Hi guys
Sorry it is working now & I think it was my fault. My preferences in my browser were set to not save history I changed this and now it's working fine!
Thanks