In-Text Field Code Error

I am trying to "add citation". And when I choose the citation to add and click insert, the in-text citation includes a long string of code (about a paragraph long), rather than just the author, year.

I have tried cutting and pasting my Word document into a new document.
I have reinstalled Zotero.
I have removed all field codes and the bibliography.
I have ensured that report errors is working on Zotero, and I received error message # 325840047
  • You should hide field codes. I do not know which version of word you are using, but google word field codes hide will give you instructions on how to do this for any version.
  • Yes, this solved my problem. Thanks so much!

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