Can't add new items to group library

bsc
Hi!

I can't add new items to the group library using the browser plug-in, I can't even click the icon (it's not highlighted, nothing happens when I click on it). I am not able to edit items, neither. When I log in to zotero.org, it's possible to add and edit items, so it is no problem of user rights. And from the plug-in I can add items to my personal library, too. I tried adding new items to my personal library and then copy them to the group library, but this isn't possible, neither.

Syncing is activated.
  • dstillman
    I can't even click the icon (it's not highlighted, nothing happens when I click on it)
    What icon?
  • bsc
    In fact all icons that "do something" to the group library: Add item, add item via notifier, new note, and attachment. (I am using the german version, not sure about the correct names.) But my main problem is I can't add new items to the group library via the plugin.
  • dstillman
    Did you previously not have write access to this library? Have you synced since then? It sounds like it's just in read-only mode, which could happen if you haven't synced since gaining write access to it.

    If you try to save via the address bar icon into the group, you should get a message to that effect.

    But make sure you've synced and try again.
  • vbejoy
    @bsc

    Did that resolve your problem?

    My team member is facing a similar problem and I am trying these suggestions. It will certainly save a lot of time for users like me and the support team, if it is possible for you to leave a feedback. Thanks
  • vbejoy
    @ Dan

    Thanks, this worked. All it needed was a sync!
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