Error 74873217: Won't sync

DonnaCoxBaker
I have been unable to sync for several hours. It is telling me that one particular item was too big. I tried everything to reduce it, but it kept refusing to sync. I've deleted the entire record from both my Firefox view and from the online www.zotero.org library. I've deleted it from the trash bin. I've gotten out of Firefox. I've cleared caches. And I've completely rebooted. But it still tells me that particular file is too large. What next?
  • dstillman
    It is telling me that one particular item was too big.
    It's not clear what you mean here. You can x out filenames and the like, but we need exact error messages.
  • DonnaCoxBaker
    It says:
    Note 'Full Text VISIONS FOR COMPANY: OTHERNESS AND THE SUPERNATURAL IN 19' CENTURY EN...' too long
  • dstillman
    OK. If you're still getting that message, the item still exists somewhere in your library. Search for that note in the library root ("My Library") and delete it. Then empty your trash.

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