Problems syncing

lfaulk
My syncing id not working well I get the following error report ID 1331063023.
  • dstillman
    Upgrade to 3.1.10 and try again.

    If you still have trouble, provide another Report ID.
  • lfaulk
    I use Windows and Zoter stand alone. I istalled the last availble version which is 3.0.10
  • dstillman
    Er, yes, I meant 3.0.10.
  • lfaulk
    So, what do I do now. The error is from 3-0-10 version
  • lfaulk
    code now is 2034867373
  • dstillman
    edited November 22, 2012
    Your original Report ID was from 3.0.8.

    See the filename in the error report. There's a file on another one of your computers (or on the computer of someone in one of your groups) that's causing a problem on this Windows computer. If you can, rename the file on the other computer, relink it in Zotero, sync that computer, and then sync this one again. We'll also see if we can work around this in Zotero.
  • dstillman
    If you could provide a Debug ID for a sync attempt that produces this, that would also be helpful.
  • lfaulk
    edited November 22, 2012
    Hard to identify a file, this is the whole error message (ID 368149009):

    [unrelated errors removed — D.S.]

    [JavaScript Error: "Shortening filename to 'PSI 2011. Hamed Pediatric patients receiving ABO-incompatible living related liver transplantation exhibit higher serum transforming growth factor-β1, i.pdf'" {file: "chrome://zotero/content/xpcom/storage.js" line: 969}]

    [JavaScript Error: "File 'PSI 2011. Hamed Pediatric patients receiving ABO-incompatible living related liver transplantation exhibit higher serum transforming growth factor-β1, interferon-γ and interleukin-2 levels..pdf' not found after processing download 718337/2IINXN7V in Zotero.Sync.Storage.processDownload()" {file: "chrome://zotero/content/xpcom/storage.js" line: 690}]

    [JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.isFile]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/storage.js :: _deleteExistingAttachmentFiles :: line 1319" data: no]" {file: "chrome://zotero/content/xpcom/storage.js" line: 1319}]

    [JavaScript Error: "Shortening filename to 'PSI 2011. Hamed Pediatric patients receiving ABO-incompatible living related liver transplantation exhibit higher serum transforming growth factor-β1, i.pdf'" {file: "chrome://zotero/content/xpcom/storage.js" line: 969}]

    [JavaScript Error: "File 'PSI 2011. Hamed Pediatric patients receiving ABO-incompatible living related liver transplantation exhibit higher serum transforming growth factor-β1, interferon-γ and interleukin-2 levels..pdf' not found after processing download 718337/2IINXN7V in Zotero.Sync.Storage.processDownload()" {file: "chrome://zotero/content/xpcom/storage.js" line: 690}]

    [JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.isFile]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/storage.js :: _deleteExistingAttachmentFiles :: line 1319" data: no]" {file: "chrome://zotero/content/xpcom/storage.js" line: 1319}]

    [JavaScript Error: "Shortening filename to 'PSI 2011. Hamed Pediatric patients receiving ABO-incompatible living related liver transplantation exhibit higher serum transforming growth factor-β1, i.pdf'" {file: "chrome://zotero/content/xpcom/storage.js" line: 969}]

    [JavaScript Error: "File 'PSI 2011. Hamed Pediatric patients receiving ABO-incompatible living related liver transplantation exhibit higher serum transforming growth factor-β1, interferon-γ and interleukin-2 levels..pdf' not found after processing download 718337/2IINXN7V in Zotero.Sync.Storage.processDownload()" {file: "chrome://zotero/content/xpcom/storage.js" line: 690}]

    [JavaScript Error: "[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.isFile]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/storage.js :: _deleteExistingAttachmentFiles :: line 1319" data: no]" {file: "chrome://zotero/content/xpcom/storage.js" line: 1319}]
  • lfaulk
    I deleted ...PSI 2011. Hamed Pediatric patients receiving ABO-incompatible living related liver transplantation exhibit higher serum transforming growth factor-β1, i.pdf'" {file: "chrome://zotero/content/xpcom/storage.js" line: 969}]
  • dstillman
    And?

    Did you empty the trash?
  • dstillman
    edited November 22, 2012
    Also, you didn't provide a Debug ID.

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