Problem after i resolved 50 conflicts

Lrd ludwig
Hello. I have a problem syncing my zotero. I am working on different laptop, i had a problem whith syncing, that i did not mentionned shortly. For 266 days, no syncing because of 50 conflicts. I think i resolved it clickijng on the "next" button. but now, appears another syncing problem with this message
"Note '<p><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAcgAAAIvCAIAAAB/atwa...' too long.
There is no solution when i click on "ok" on "report it"
How can i fix it?

Thanks for your help.
  • adamsmith
    search for the note that starts with that string and delete it - you have image data embedded in a note and that makes it too long to search.
    We've seen this a number of times - any idea on how you'd have gotten that image into the note in the first place?
  • Lrd ludwig
    Unfortunetly, my syncing problem are not solved. I have ow 60 conflicts, and despite the fact that i deleted all the notes ( images, pdf files, sudoc snapshot) but not sudoc ans worldcat notices.
    I still have the message "[JavaScript Error: "[Exception... "'Note '<p><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAcgAAAIvCAIAAAB/atwa...' too long' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "native frame :: <unknown filename> :: <TOP_LEVEL> :: line 0" data: no]"]"
    how can i which give me the problem?

    Thanks for your reply @adamsmith.
  • adamsmith
    make sure you empty your Zotero trash at the bottom of the left hand panel before syncing.
  • Lrd ludwig
    I empty all trashes, but now there are 295 conflicts, and still the message for the same message.
  • dstillman
    If you're still getting the message, the item is still in one of your libraries.
  • Lrd ludwig
    I deleted all my zotero data, in the library and in the differents groups i belonged. Now, there are 455 conflicts. Furthermore, i cannot choose the item i want to save, because the button 'choose this item' does not appear every time. I really do not know what it is still possible to do now.
  • dstillman
    I'm not really sure what you're doing, but if you're OK with just replacing your local data with the data on the server, you can do a Restore from Zotero Server in the Sync->Reset pane of the Zotero preferences.
  • Lrd ludwig
    My problem is preisely the contrary. I would like to keep all my local data and transfer them on the server. Everytime i try to sync it, about 500 conflicts appear.
    I already deleted all the local data i had in my library (in order to avoid conflicts with the data i have in different groups, just in case of it would cause some conflicts).
    I absolutely want to keep the data i put in a group, that is the only work i want to keep. But i cannot sync it neither with zotero server or the other members of the group.
  • dstillman
    When "Choose this item" doesn't appear, you just need to click the version you want and it becomes highlighted in red.
  • Lrd ludwig
    I did it several times, when there was "only" 50 conflicts, but htere are always the same conflicts that appear when i try to re-sync it, and the syncing does not work at the end.
    Do you think that one of the cause of my problem could be due to the fact that one of my laptop definetly broke down some weeks ago, and that i lost data contained in it?
  • dstillman
    That means you were getting an error:

    http://www.zotero.org/support/kb/repeated_conflicts

    What kind of conflicts are you getting? What kind of items are showing up? Do you see actual differences?
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