Unresponsive script

I'm having a hard time syncing my Firefox Zotero library with an admittedly old computer. I've read through the other forums, including this one:

http://www.zotero.org/support/kb/unresponsive_script_warning

I followed all of the instructions (including disabling the script warning) but still get a red exclamation mark when I attempt to sync along with an error message saying "unexpected end of XML entity."

What can I do? Thanks in advance for your help.

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