Upgrade Storagepdf item dissapears with sync
Hi,
if I add a journal paper trough firefox to Zotero it is set to grab the pdf and create a snapshot item with the library entry.
As soon as Zotero gets synced, the pdf item disappears.
Deleating the library entry from all (standalone, firefox plugin and zotero server) saving the entry again in either standalone or firefox, the pdf full text disappears again.
Other papers from this journal, I saved the other day are fine and have the pdf item attached.
Help is really appreachiated.
Anna
if I add a journal paper trough firefox to Zotero it is set to grab the pdf and create a snapshot item with the library entry.
As soon as Zotero gets synced, the pdf item disappears.
Deleating the library entry from all (standalone, firefox plugin and zotero server) saving the entry again in either standalone or firefox, the pdf full text disappears again.
Other papers from this journal, I saved the other day are fine and have the pdf item attached.
Help is really appreachiated.
Anna
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All other previous entries (same Journal) have 2 items attached, a snapshot and Full Text pdf.
I checked available storage space on Zotero and there is plenty left.
I'm not sure I can help you more but a report ID might be helpful for the devs.
Tried again with the 2 files causing problems earlier today and also their pdfs got safed.
However, with another journal the problem is again there:
http://onlinelibrary.wiley.com/doi/10.1002/1522-2586%28200007%2912:1%3C20::AID-JMRI3%3E3.0.CO;2-Y/abstract
Nevertheless there is a error report:
2028487978
Journal was this one:
http://onlinelibrary.wiley.com/journal/10.1002/%28ISSN%291522-2594
Also temporarily disable auto-sync in the Sync pane of the Zotero preferences to confirm when this is actually happening, since there's really no way for syncing to delete a newly created local item.
If you really think this happen during syncing, provide a Debug ID for a sync operation that causes this.
Disabled auto-sync and tried again in Firefox and the standalone.
When the paper gets downloaded into the library, a pdf called "Full Text" appears as an item, but if I try to click on it, it returns an error message it doesn't exist.
Within some seconds the pdf item then disappears so I suspect it never got saved.
Then I wonder why it saved two papers with the pdf yesterday.
Todays ID is: 10940929
Provide a Debug ID for a save attempt, up through when the PDF attachment is deleted. (The attachment gets deleted automatically if the file isn't actually a PDF.)
Does this work if you close Standalone and try to save in Zotero for Firefox? If not, provide a Debug ID for that too.
According to your debug output you're accessing http://onlinelibrary.wiley.com directly, with no proxy, which would mean http://onlinelibrary.wiley.com/doi/10.1002/mrm.24494/pdf would have to display the PDF for you (without Zotero redirecting you automatically through a proxy).
As I can just download the pdf when clicking on it, I assume the login is not the problem.
And it did work before, yesterday randomly for 2 papers and for most of the other papers the days before.
(2)(+0008823): Downloaded PDF did not have MIME type 'application/pdf' in Attachments.importFromURL()
(3)(+0000000): <html><head>
<title>Please be patient</title>
<meta http-equiv="content-type" content="text/html; charset=ISO-8859-1">
</head
Someone will have to look into this to see if there's anything we can do on our end.
It sometimes scanns documents and returns
<title>Please be patient</title>
This happens if I try to download the paper manually.
Just tried with another paper from the same journal and it worked fine.
I guess the only way around this is to manually download the paper and link it back in zotero.
(Also note that Wiley's iframe makes this harder than it would be otherwise. If they were displaying the PDF directly, you could drag from the favicon at the left of the address bar onto an item in Zotero, but you don't want to do that from the parent HTML page. With some PDF plugins you might be able to right-click on the PDF iframe and choose This Frame -> Show Only This Frame to view the PDF directly, but if not then manually downloading the PDF and dragging the downloaded file back into Zotero is probably your best bet.)
http://www.columbia.edu/~jpl2136/zotfile.html
Anna