do you have a sample URL? We're testing here
http://www.emeraldinsight.com/journals.htm?issn=0951-3558&volume=15&issue=5&articleid=867969&show=abstract&PHPSESSID=js533fnt9sijjk9538sqibvg43
and it does get authors.
yeah, works for me, too. Sometimes for reasons I don't understand but I assume have to do with the CMS they're using, some publishers lose their metatags (i.e. the information in the site header that we're using e.g. for Emerald) temporarily. So if this is back on your side, too, this should be fine.
http://www.emeraldinsight.com/journals.htm?issn=0951-3558&volume=15&issue=5&articleid=867969&show=abstract&PHPSESSID=js533fnt9sijjk9538sqibvg43
and it does get authors.
It was happening about 10 days ago but appears to be working fine now.
http://www.emeraldinsight.com.ezproxy.csu.edu.au/journals.htm?articleid=862173&show=abstract
Apologies for seeming to raise a false alarm
Sometimes for reasons I don't understand but I assume have to do with the CMS they're using, some publishers lose their metatags (i.e. the information in the site header that we're using e.g. for Emerald) temporarily. So if this is back on your side, too, this should be fine.