Tags became invisible online

Hello -

As of last week, my tags were working properly, both online and in the local copy. The local copy is still fine, but now in the online library I can only see two of my tags - when viewing my full library and even after clicking "more" the entire list of tags seems to include only two, when in fact there are many more. The tags are all appearing in the local copy, and syncing seems fine. Any ideas how to re-display my full set of tags when viewing my online library?

Thank you!
  • Tags displayed on the website do not reload as often as the rest of the data for technical reasons (that will be improved in the future). You can force the website to reload the tags by doing an uncached refresh (ctrl-shift-R for most browsers on windows and linux, command-shift-R for most browsers on mac).
  • Thanks for your suggestion. I just tried it, and unfortunately it didn't work - there are still only two tags showing on the tags list online, despite the fact that they're all still included in the individual cite entries, and in the local copy. Any more ideas?

    Thanks,
    Tasleem
  • What OS and browser versions are you using?
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