Amazon.com Known Translator Issues

adwensesa
Every time I try to get book info from Amazon, I get a known translator issue. When I try to c&p the ISBN number, it doesn't paste inside the magic wand data box.

Here's the URL for my latest attempt:
http://www.amazon.com/Rhetorics-Self-Making-Debbora-Battaglia/dp/0520087992/ref=sr_1_1?ie=UTF8&qid=1346648356&sr=8-1&keywords=rhetorics+of+self-making
  • adamsmith
    works for me.
    Run through these as they apply:
    http://www.zotero.org/support/troubleshooting_translator_issues
    Note that if you get to 11. you should post an error report ID here (instructions linked to from the site above).
  • adwensesa
    I went through all the steps, updated firefox, etc. Didn't work. Here's the Report ID 486798063. I'll keep playing around with it. Maybe I'll stumble onto a solution.
  • adamsmith
    Dan - anything in the report?
  • Simon
    edited September 3, 2012
    [JavaScript Error: "texts[1] is undefined" {file: "Amazon.com.js" line: 127}]
  • adamsmith
    So Zotero is trying to retrieve a file from an Amazon API - i.e. it sends a message to another URL and tries to read an xml file from there - but in your case that file is empty, i.e. Zotero can't get it.
    It tries to do something somewhat similar to retrieve book titles for ISBNs.

    Is there anything unusual about your internet connection? Are you going through some proxy? Do you have a hyper-strict firewall? Any internet security software installed?
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