Upgrade StorageItem no longer exists in your Zotero database
Hi - I have read the earlier posts re this issue and am still struggling..I am at the end of a fairly long paper and went to insert a new citation and received the error "item no longer exists in your Zotero database" regarding earlier references (the first 1&2). I can see the relevant reference in the list on Zotero and have even put in a new entries and tried selecting Yes to the substitute option - to no avail. It was all working beautifully last week, since then Firefox has updated to 14.01 and I have done some work on the paper at another computer (the paper is stored on a communal Dropbox file). I have done the latter before without issue and it appeared when I that the references were saving to the word document (when I finally found the preferences box). Any assistance would be greatly appreciated.
Cheers Karen
Cheers Karen
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could you clarify exactly what you did there?
Zotero will throw that message as long as there are items it does not recognize. Did you substitute all items it prompted you to?
Also, how do you sync the Zotero libraries between the two computers?
When the dialogue box asked if I would like to substitute for another item, I tried:
1.selecting the original item again (I could see it in Zotero)
2.entering another reference for the same item into Zotero and the selected that
Then it just went back in forth asking me to enter substitutes for these two items 1&2.
Re how I synch the Zotero between the two computers - good question, I am now worried that I haven't been doing this correctly...or at all.... One option I have wondered about is going into the office tomorrow and seeing if I can enter the required reference from there...
that might be the problem, so if this works from the other machine, you probably just need to make sure Zotero is synced on both computers. If it doesn't, send it to zotero support as Simon requests above.