After only three days, storage was revoked without notice

jbernardo
The storage is found. The author apologizes and rescinds his comment.
  • adamsmith
    could you clarify "revoked"? Did you get an e-mail that it was revoked? Does it not show up on your account anymore? Does syncing just not work?
  • jbernardo
    The 5 GB no longer shows in my account. Syncing results in an error about insufficient storage.
  • adamsmith
    Someone at Zotero proper would have to look at it, but in the meantime: have you double checked that you're using the account that you bought the storage for/from?
    There is, e.g. a jbernardos account and several others with quite similar usernames.
  • jbernardo
    I only have one Zotero account, so it is not possible that I used another account to purchase storage.
  • fcheslack
    your other account: http://www.zotero.org/joebernardo
  • jbernardo
    The storage is found. I apologize and rescind my comment. Thanks for your help.

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