This is really just a continuation of your previous issue, but since you posted here: don't edit styles using Notepad. Use a real text editor with better Unicode support such as Notepad++ or jEdit, and make sure you're saving the file as UTF-8.

(Alternatively, make sure Notepad is set to read and save as UTF-8, but I have no idea how well it handles that. Better to use a real text editor.)

I downloaded Notepad++, and saved it there. I'm afraid I don't know where to save the file as UTF-8 in Notepad++; if it's one of the options, I don't see it. I know you say that these actions should be able to be accomplished easily, but I am a humanities person of a certain age who has no programming experience. Something tells me it's not quite as simple as I thought (I do have a lot of word processing experience, however). Years ago I was able to make these types of changes in EndNote (it's about 3 years ago). I guess I can try to find out what jEdit is.

Thanks, Dan, for trying to help. I'm still not sure why it should be so difficult to get the program to print out an annotated bibliography.

one more question: in the notepad++ the second dropdown (under where I have the file name) says "save as type." What should I be choosing there? (csl isn't one of the options.

I made the changes as suggested, saving as utf-8 in notepad++, saving with csl suffix, with type of file as txt. The problem is still occuring (��� sometimes instead of the author's name). any more suggestions? Adam Smith, I assume this doesn't happen to everyone who has tried to make an annotated bibliography. I just happened to make this bibliography with all the articles by one author (sometimes jointly with another), and sometimes ��� appears, sometimes it doesn't. I haven't yet tried a more typical bibliography with many authors' names.

I am using the Chicago style (full). With an annotation (abstract) underneath. This is an annotation that the student will write. They do weekly annotated bibliographies. Some of them may want to use a different style, so it was very useful to be going through this process. In past years students were handing in Endnote-produced bibliographies with a bunch of "junk" on the page. I made it clear that the end product has to look as if they had typed it themselves (no extraneous symbols). So, I understand how to go through this process now, and could help students achieve an annotation in another style, but I'm still not sure how do avoid those unusual symbols. I haven't tried starting from scratch today, but also need to work on other things. But, Adam, if you can produce a bibliography (annotated), all with articles or books by one author, without getting those unusual symbols, I'd be happy to know how. For training purposes I was constructing a bibliography of only things I had written, but that wouldn't ever be the case for my students, I'd say.

blixon - download and install this:
https://gist.github.com/raw/3014922/77ab03fa05e13dd50cdd7e16550de60f7c9c358c/chicago-fullnote-bibliography-annotated.csl