Tag removal in group library
Hi,
I am trying to clean the tags in my group library but am not able to do it. Specifically, I am not able to remove any tag from the group library.
I cleaned up all the tags in my personal computer and then synced them to the online group library. However, by checking the group library online, I found that the old tags are still there, it is just that no articles are attached to them. When I clicked these "empty tags", I found nothing that enabled me to remove them completely from the library. I want a clean set of "working tags" to appear in the left panel of the online group library. Please let me know how I can do this.
Thanks!
Tracy
I am trying to clean the tags in my group library but am not able to do it. Specifically, I am not able to remove any tag from the group library.
I cleaned up all the tags in my personal computer and then synced them to the online group library. However, by checking the group library online, I found that the old tags are still there, it is just that no articles are attached to them. When I clicked these "empty tags", I found nothing that enabled me to remove them completely from the library. I want a clean set of "working tags" to appear in the left panel of the online group library. Please let me know how I can do this.
Thanks!
Tracy
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
If you're still having trouble, sync (to clear all other sync changes) and then provide a Debug ID that covers deleting a single tag and syncing.