Zotero 3.0.6 not converting parenthetical citations to footnotes
I have repeatedly tried converting parenthetical citations (Chicago author-date) to footnote citations (Chicago note or MHRA). The error occurs just after Zotero converts parenthetical citations to footnotes in Word 2011 (latest update), but the error occurs before the citation data is inserted, leaving all footnotes with the following generic text: 0/0/00 0:00 AM. I get this problem in Firefox and Standalone versions of Zotero.
Here is the error message:
Zotero experienced an error updating your document.
[Exception… "The operation couldn't be completed. (OSStatus error -1728.) @[convert:document.m:723]' when calling method: [zoteroIntegrationDocument::convert]" nsresult: 0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: chrome://zotero/content/xpcom/integration.js :: :: line 1117" data: no]
Report ID: 1316398673
Here is the error message:
Zotero experienced an error updating your document.
[Exception… "The operation couldn't be completed. (OSStatus error -1728.) @[convert:document.m:723]' when calling method: [zoteroIntegrationDocument::convert]" nsresult: 0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "JS frame :: chrome://zotero/content/xpcom/integration.js :: :: line 1117" data: no]
Report ID: 1316398673
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I sent the document in question to support@zotero.org. When I choose Refresh, Zotero does fill in the citations in the footnotes, but it also doubles the citations in the document body where the parenthetical citations used to be. I'm not sure what's going on.