Firefox 11.0 upgrade removes connection to Word 2011

JorgenSjogren
After upgrading to Firefox 11.0 Zotero lost the connection to word 2011 (Mac). Zotero toolbar is still present, but when trying to add a citation I get this:
Compile error in hidden module: Zotero

Tried removing Zotero from startup folder and reinstalling add-in and also removing firefox and reinstalling it without problem being fixed. Suggestions??

/J
  • adamsmith
    Do you have the 3.5.2 version of the Word plugin installed?
  • JorgenSjogren
    Yes
  • Simon
    Do the Zotero scripts in the script menu work?
  • JorgenSjogren
    Pardon my ignorance, but where do I find the script menu?
  • JorgenSjogren
    Found it and no - they do not seem to work. I get error messages.
  • Simon
    What error messages do you get?
  • JorgenSjogren
    Firefox was terminated unexpectedly (my translation). If I ask for a more detailed report I get a very long document to send to Apple if I choose to.
  • JorgenSjogren
    If I open a stand-alone version of Zotero instead and try to run the script from the script editor I get the following:

    Zotero Integration Error
    AttributeError: Unknown property, element or command: 'active_document'
  • Simon
    It sounds like Visual Basic for Applications isn't installed or isn't functioning properly in Word. This may help.
  • JorgenSjogren
    WOW, reinstalling Office? Is it really likely that this problem just arose after upgrading Firefox to 11.0? Before the upgrade Zotero and Word were singing beautifully together.
  • adamsmith
    the plugin for Word was (and had to be) re-written due to changes in FF11.
  • JorgenSjogren
    Can I get the old plug-in and an old version of FF? Would that help me faster than reinstalling MS Office?
  • adamsmith
    That would almost certainly work, yes (the old plugin is still on the installation page: http://www.zotero.org/support/word_processor_plugin_installation_for_zotero_2.1 ) - but it's a short-term solution: the extended support for FF 10 will run out in November 2012 and then you'll have to deal with this all over again (or use an insecure browser).
    You also won't be able to switch to Zotero standalone, which with it's next release will switch to FF11 under the hood.
  • Simon
    While I'm not entirely sure, I doubt this is related to the plugin upgrade. (The errors you're getting, particularly that AttributeError, suggest that Word's AppleScript functionality and Visual Basic functionality aren't working properly.) Standalone is basically Firefox 10 and the older Word plugin. If it doesn't work with Standalone, it's unlikely that downgrading Firefox and the plugin will help you, but you're welcome to try.
  • JorgenSjogren
    At least it gets me through the day (and perhaps also through a couple of weeks while not having access to Office discs). Which one of the old versions of the plug-in should I use?
  • adamsmith
    edited March 20, 2012
    3.1.10 (on the page I link to)- remember that that requires the python ext, too. But see Simon's caveat above.
  • Simon
    The other thing that you might try is moving the file Library/Preferences/Microsoft/Office 2011/OLE Registration Database to the desktop with Word closed, and then opening Word again. (On Lion and later, you should be able to open Library by holding down the option key and selecting it from the Go menu.)
  • JorgenSjogren
    Superb Simon!
    That did it - what should I do with the OLE Registration Database? Put it in the trash?
  • JorgenSjogren
    Realized that a new OLE was created automatically. Threw the old in the bin. Thank you again for your patience and skilled advice! Really happy not having to reinstall MS Office.

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