Installation Error
Zotero integration for Word has worked in the past, but Firefox upgrade seems to have messed things up. Now, get error message of "Installation could not be completed because an error occurred. Please ensure that Microsoft Word is closed, and then restart Firefox." every time I start Firefox.
Other info:
Firefox version: 10.0.2
Zotero Version: 3.0.3
Operating System: Mac OSX 10.6.8
I have already reinstalled PythonExt after deleting the Zotero.dot file on my computer.
Any help would be greatly appreciated!
Other info:
Firefox version: 10.0.2
Zotero Version: 3.0.3
Operating System: Mac OSX 10.6.8
I have already reinstalled PythonExt after deleting the Zotero.dot file on my computer.
Any help would be greatly appreciated!
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dstillmanProvide a Report ID after triggering the error.
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marisaweiselSorry about that. The Report ID is 557833222
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SimonAre you sure that PythonExt is enabled in Tools->Add-ons->Extensions?
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marisaweiseli was sure that it was enabled, but then i checked and you were correct! successful installation, thank you so much!
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