Can't sync from computer to server
Hi, I have just installed Zotero standalone and would like to sync my data for the first time to the Zotero server. Each time I try there is an error ID:179932404.
Thanks,
Thanks,
Be sure you've emptied the Zotero trash before trying to sync, in case you have many items in there.
The trash is empty.
Thanks,
9,500 items is large for an initial sync. It should be able to go through regardless, but if you have a large number of duplicate items you should remove as many as possible, empty the trash, and try to sync again.
If you still have trouble syncing, provide another Report ID and we'll try to figure out why it's failing.
The new error report is: 8913835
Thanks,
Try again, and let me know again if it fails.
(The issue that's currently preventing your sync is a number of overly long tags in your database. Zotero should automatically help you deal with those when the server returns that error, but for some reason—the size of your upload, and/or possibly something related to your network connection—your connection to the Zotero server is getting cut off before you get that error back. I'm still trying to figure out what's causing that, but you could actually go through your tags and delete any very long ones manually. There might be other issues, though, and dealing with those by hand is a pain, so we may need to continue to address the connection failure anyway.)
I looked at the tags and as you say some are very long; the ones I saw seemed to be from metadata I retrieved for PDF's - is that likely?
Should I try uploading a small part of the library to see if it is a connection problem?
I'm a bit confused about how I would "provide examples" of the long tags. I probably erased most during the upload but I assume it will happen again with the next meta data retrieval - what should I put in the new thread? This would still be under syncing, right?
If possible, we would like to prevent that by fixing the automatic import (aka translator), but for that we'd need to know where those tags came from.
So what you'd put in the new thread would be something like:
"When importing this record from www.weird-database.org to Zotero, I got a tag that was too long to sync."
And no, this isn't really related to syncing. Generally, if a tag is too long to sync, it's bad data anyway.
I imported the endnote data base into zotero without problems but they are too long for the server. it asks for the symbol to split, which is / but there are 4000 entries so manually pressing this for each one is not an option. Below is an example
Brain/*abnormalities/physiopathology Cerebral Ventricles/pathology Corpus Callosum/anatomy & histology Feasibility Studies Humans *Imaging, Three-Dimensional Infant, Newborn *Magnetic Resonance Imaging Schizophrenia/physiopathology