Ubuntu 11.10 / 3.0rc1 stand-alone: LibreOffice add citation dialogue hangs (high Xorg activity)

titusstahl
Hi,

I'm sorry to have to provide a pretty vague description. I use the stand-alone client on Ubuntu 11.10 with LibreOffice. Up to 3.0b3 everything worked fine. Upon upgrading to 3.0rc1.1, the "Add citation" dialogue hangs when I try to search the database for a reference. It just stops working - no errors are displayed. I can see that Xorg starts to consume a lot of CPU power (60-70%). When I kill Zotero, Xorg goes back to normal.

It happens with all kinds of documents, new ones and larger ones. It does not happen always, but at least every third or fourth time. Seldomly the dialogue recovers after a few minutes, but in most cases Zotero needs to be killed.

Downgrading to 3.0b3 makes the problem go away.

Sorry, for not being able to produce anything more specific. I just thought it might be helpful for someone to know about this.

Cheers, T.
  • Simon
    This certainly shouldn't be happening, although Can you create a debug ID with 3.0rc1.1? Also, we'd appreciate it if you could tell us your video card, window manager, and desktop environment so that we can try to reproduce this. We can help you find this information if necessary.
  • titusstahl
    Thanks for the reply!

    The Debug ID is D1225862121 from 3.0 (not the rc, the final version). Logs start immediately before calling the add citation dialogue and go to the crash.
    I use Kubuntu 11.10 with KDE and kwin.
    Graphic card is an integrated Intel device (lspci output below, I don't know more as I am at my work PC right now). But it happens on two different computers in exactly the same way.

    00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 12) (prog-if 00 [VGA controller])
    Subsystem: Fujitsu Technology Solutions Device 1168
  • titusstahl
    Oh, and I was wrong about the 3.0b3 downgrade fixing it. I have to go back to 3.0b2. I strongly believe it's the feature that shows you references already cited in the document - maybe the Xorg thing is only an incidental side-effect.
  • Simon
    I think I may have fixed this, although I couldn't reproduce the Xorg usage issues.
  • titusstahl
    Looks as if 3.0.1 indeed fixed this! Thousand thanks - you saved my day.

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