getFile() can only be called on attachment items.

andrecs · January 21, 2012

1363293916 My syncing stops very quickly and I get a message getFile() can only be called on attachment items.
This happens both in ZOTERO 2 inside FIREFOX and now in the version 3 STANDALONE.
PLLLLLEASSE help me. I have just started paying for extra space and I feel my library is being lost.
Many thanks.

andrecs · January 21, 2012

A new error message: 1229270206

dstillman · January 21, 2012

Nothing is being lost. Restart Standalone and then provide a Debug ID for a sync attempt that produces the error.

andrecs · January 21, 2012

Thanks Dan.
I have run the debug
The error message is 2057982471

dstillman · January 22, 2012

That's a Report ID, not a Debug ID. Follow my link.

andrecs · January 22, 2012

Sorry Dan. I am a neofite.
Here it comes, I hope:
D152163250.
The following one was generated using the "enable after restart" option: D41939312
Many thanks
Andre

dstillman · January 22, 2012

If it's not too big, try running your database through the DB Repair Tool. If that doesn't help, e-mail the Upload ID from the tool to support@zot....org with a link to this thread. Don't post your Upload ID publicly.

andrecs · January 22, 2012

In the link it tells me to work on the file that is connected to Firefox. I also have stand alone Zotero.
Any problems there?

dstillman · January 22, 2012

Nope. It's just the file in your data directory, whether you're using Standalone or Zotero for Firefox. We'll update the instructions.

andrecs · January 22, 2012

I have tried the dbase fix and it did not work.
Will send the upload id to you.
txs
Andre

dstillman · January 25, 2012

Try syncing now.

andrecs · January 25, 2012

I am sorry, I still get the same error.

dstillman · January 25, 2012

Try the DB Repair Tool again.

andrecs · January 25, 2012

Will do, Dan! Many thanks!

andrecs · January 25, 2012

Hi Dan
I did it and apparently now I got it all synched without any message!!
Huge thanks!
Andre