translator not working

My translator does not work.

1) It does not work with any site, including JSTOR. http://www.jstor.org/stable/10.2307/3069297 I see the Zotero icon, but any time I try to save it says 'could not save item'

2) My Zotero version is up to date.

3) My firefox is up to date.

4) My translators are updated

5) I see a Zotero icon in the firefox address bar. When on a JSTOR page it says JSTOR.

6) My system clock is correct.

7) I disabled all extensions and add ons other than Zotero

8) Saving data from amazon does it work, I get an error message.
  • Provide a Report ID for the failed save from Amazon.
  • Component returned failure code: 0x80470002 (NS_BASE_STREAM_CLOSED) [nsIConverterOutputStream.writeString]" nsresult: "0x80470002 (NS_BASE_STREAM_CLOSED)" location: "JS frame :: chrome://zotero/content/xpcom/server.js :: :: line 396" data: no]" {file: "chrome://zotero/content/xpcom/server.js" line: 396
    Ah, OK, you need to specify when you're using Zotero Standalone and a browser connector—otherwise people might assume you're using Zotero for Firefox.

    Someone else will have to comment on your error.
  • Ok, thanks for your help Dan.
  • Simon? I don't know where to even begin troubleshooting this one-- the error sounds pretty internal to the connector system.

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