Error report: 759512137

michael-keizer
I have recently moved from WebDAV to Zotero storage, but during the initial sync I am encountering continuous errors. Usually the sync will run for about 10 minutes, which is just about enough to upload 5-10 documents -- which already indicates that things are going quite slow. I then usually end up with a sync error. As an example I have uploaded an error report after the latest unsuccessful attempt (error report number 759512137).

Any input would be appreciated.

Thanks,
Michael
  • dstillman
    Just keep trying. They're likely intermittent errors from Amazon, which underlies Zotero File Storage.

    Upload time is dependent on your network connection's upload speed, which for residential connections can be quite slow.
  • dstillman
    If you can provide a Debug ID for a sync attempt that produces the error I can confirm the problem, but it's likely a connection timeout. There seems to have been an uptick in those from Amazon lately for some reason.
  • michael-keizer
    Thanks, Dan. The problems have disappeared without any further action, so I guess it was one of those intermittent issues at Amazon.

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