Upgrade Storageerror message in word
Hello,
I'm using zotero since few years and I was really enthusiastic about it until today.
When I tried to insert a citation in my word document, the message "Zotero experienced an error updating your document" is appeared. This was the first time, it worked fine last week, and I have 2000 version of word (I see in the troubleshooting this can occur with the 2010 version)
Can someone help me ?
Thank you in advance
I'm using zotero since few years and I was really enthusiastic about it until today.
When I tried to insert a citation in my word document, the message "Zotero experienced an error updating your document" is appeared. This was the first time, it worked fine last week, and I have 2000 version of word (I see in the troubleshooting this can occur with the 2010 version)
Can someone help me ?
Thank you in advance
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My report ID is 981827864
Next ?
Thanks
it's been a week....
I still have the same problem....
Today my new report ID is 1865025925
When I try to insert a citation in my word document (2000 version), the message "Zotero experienced an error updating your document" appears.
Zotero version 2.1.10
Firefox version 3.6.24
Please, please, please
Thanks
Marie
thanks