It is set for synching files but still doesn't work. Also if you click on an item in a group library on my desktop PC and then click the paperclip the option for attaching a file is grayed out as well.

It had been public but then I changed it to private. Same result.

it's not about paying, no. I can add files to groups.

You have to sync after changing the privacy settings.

Okay, problem solved. I consider this to be a bug! (Edit: Report ID: 2049956343 )

To reproduce:

• Create a new group. Fill in the name, but leave the privacy setting in the first screen on "Public" (=default)


• After clicking "Create Group" the "Settings" page comes up. On this page change the group type to "Private" (and click "Change type").


• You're now sitting on a group that shows "Private" as the group type, but will not allow you to add attachments, neither by copying existing references from private library, nor by creating new ones for the group.

Workaround: Delete the group and start over, this time changing the group type directly in the first screen before clicking "Create Group".

Cheers.

Firefox 8.0 on Kubuntu 11.10 or some such

Hi mronkko,

Strictly speaking you may have a point.

But riddle me this: Apparently a clear choice is made to have changing/selecting the library type in the "Create library" screen also change those settings. It is quite confusing and somewhat inconsistent to behave differently when changing the library type two seconds later from the window that is presented next. So what is the logic here?

There is another issue here that is part of the problem though. The access to the settings you mentioned is - imho - hidden in the wrong place(!)

If, after creating a group library and changing the type (indirectly, as described above), at least the settings for files/storage would be visible or accessible in some way, the user might have a clue.

But they are not - I pretty much clicked through all the screens to look for such settings and didn't find them. Instead, the only access to those settings is provided by first leaving the group library to the groups entry screen and then finding the "Manage Library" link in the overview screen of all subscribed libraries. That is totally counter intuitive!

Same issue goes for the Manage members etc. While I can understand that users appreciate to have quick access to these functions from the groups entry screen, the logical place for any functions to manage one single group/library should certainly be "inside" that very group library. Phrased differently: If I click on the name of any one library the screens that come up next should provide me total control over that one library - that is where anyone would intuitively expect those controls. It doesn't hurt to replicate the access controls on "the outside" for quick access, but that's what it logically should be: a replication of a control that is basically/essentially accessed from "inside" the library.

In my opinion anyway.

Ahw, duh - just found the access links under "Group settings" - had mistakingly taken those to be breadcrumbs. Sorry about that :(
Cheers, Arp

Hi mronkko,

I think the point would be to mostly first and foremost just make clear what is happening. The frustration/confusion here is in not having a clue. If you have a clue, changing some settings (back) manually is less troublesome than sitting on something that "just doesn't work".

So the key imho would be "inform the user of changes you make, or possibly expected changes that you don't make". In that respect, whatever choice you make in changing "related" settings or not, a simple pop up alert would probably do the trick. Something like "Changing the group type will affect the following settings: (bla bla). [continue] [cancel]". This will clear up what's going on and will alert braindead/blind users like yours truly that some settings even exist ;o)

As a next step, going to user comfort, the dialog might present the settings that are part of selecting the group type (initially, when creating) in a fashion that list current value and group type default, with the option to retain current or accept defaults. Pretty much your (4) but with the added bonus of informing the user what the results of any choice made would be.

To me, "complexity" lies mostly in the things we don't know or don't understand or cannot easily find. People will always have different expectations, so informing them takes away a "black box" feeling and presenting the pertinent options when these are applied imho doesn't make things more "complex" but more clearly understandable and easy to operate.

Put differently: Reading a dialog and making a choice far outweighs the "complexity" of not knowing what's going on and going on a wild goose chase for options you don't even know might exist. For experienced users the added dialog hardly adds complexity or discomfort, people quickly learn to skip/ignore what they already know and/or don't need.

My 2ct.

Cheers, Arp

Hello,

I am sorry but I have the exact same problem and the workaround does not work for me. :( I first created a private group (with the automated sync activated for groups too), then created a public one (changed to private afterwards as explained by pudding4brains) but in each case I have no PDF attachment.

What should I do?

I've been trying things for hours and I don't know what to do next. Thanks in advance.