First time Zotero user on Mac - unable to make it work

Hello,

I saw there were numerous other similar threads to the one I'm starting and I followed the advice given in those, but I'm still not able to make this work.

I successfully installed the Zotero add on (2.1.10), Python (build 111009), and MacWorld Integration (3.1.7) on the latest version of Firefox (v. 8).

I am running a Mac OS X 10.5.8 and Word for Mac 2008. I keep getting the following error message:

"Zotero MacWord Integration is not compatible with Mac OS X 10.5 when run under Firefox 4. Please upgrade to Mac OS X 10.6.x, or downgrade to Firefox 3.6.x."

Everything I'm running is a much later version of what this error message says. I uninstalled and reinstalled components as well as closing and reopening programs. I've also checked for the Zotero commands under the "ribbon toolbar" and it's not there.

What am I missing? Thanks for your help.
  • You say:
    I am running a Mac OS X 10.5.8
    The error message says:
    Zotero MacWord Integration is not compatible with Mac OS X 10.5 (...)Please upgrade to Mac OS X 10.6.x
  • You should read that error message as "Zotero MacWord Integration is not compatible with Mac OS X 10.5 when run under Firefox 4 or newer" (this includes Firefox 8)
  • I've amended the error message for the next release.

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