Sync error report ID# 1889276964

amwdew
Hi,
I just suddenly started having sync errors occurring with the Zotero installation on my Lenovo x201 PC laptop. This has previously been working fine. I am not sure what is going on. Report ID is above.

What happens is: I start the sync, the progress bar appears, it goes up to about 8-9%, and then I get the red exclamation point that says "A file sync error occurred." I have tried restarting both Firefox and the entire computer, and neither solved the problem.

Thank you.
  • dstillman
    This might just be a temporary glitch with your network.

    If it continues for more than a few hours, let us know.
  • amwdew
    Ok, thanks. Yes, I am using a different internet connection at the moment than usual (am doing this from somewhere that I am staying for the weekend). Is that what you mean?
  • adamsmith
    That shouldn't be a problem, but it's a possible reason.

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