help with API problems when importing citation

I keep getting this error message and it is also keeping zotero from saving journal information data from the library as a journal article, it is defaulting to a web page,

Access denied due to invalid subscription key. Make sure you are subscribed to an API you are trying to call and provide the right key.
  • This sounds like a problem with whatever site you’re using, not a problem with Zotero.
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