Zotero icon no longer saves books or pdf. It just looks like a document icon and asks to save as a snapshot. I have plenty of memory so I have no idea what I have clicked to mess up Zotero
Thank you for responding. Tried everything on the troubleshooting page and contacted tech assistance at my university. What do you mean by example URL?
It is no longer recognizing the difference in sources (it stays on a gray document icon) and says "Save W/ or W/O snapshot" when I put the cursor over it
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If it's happening on all sites, see Troubleshooting Problems Saving to Zotero.