Unable to add pdf when adding articles. Debug ID D982749203.
I'll go to the abstract page of an article (e.g. https://www.jstor.org/stable/10.1525/as.2004.44.1.43)
and try to save through the JSTOR translator (for this example) or from the PDF itself (through the PDF translator) but the pdf doesn't save and I get a red X next to it. Note that I am using my university's proxy while accessing these sites. What can I do to resolve this? I've tried the steps in troubleshooting translator issues guide but it hasn't resolved anything for me.
and try to save through the JSTOR translator (for this example) or from the PDF itself (through the PDF translator) but the pdf doesn't save and I get a red X next to it. Note that I am using my university's proxy while accessing these sites. What can I do to resolve this? I've tried the steps in troubleshooting translator issues guide but it hasn't resolved anything for me.
If you can view PDFs manually and it's still not working, we'd want to see a Debug ID from Zotero rather than the connector for a save for which the PDF fails.