automatic payment?

kjdupre

I thought I had my account set to "automatic payment", but was just asked to renew my subscription.

So I did.
And afterward I see a button "disable automatic payment", which sugests I DO have an automatic payment... so why was I asked to renew subscription...?

Where can I check this setting?

Thanks

adamsmith

You can check here: https://www.zotero.org/settings/storage?ref=usb
I'd guess that either your credit card hard run out, or you didn't have automatic payment enabled but have now, or you confused the renewal notice (which Zotero will always send) with the renewal request.

In any case, if you're seeing "disable automatic payment" now, it's enabled for your