All highlights and annotations disappeared from all my pdfs in Zotero
Hi there,
Maybe someone has had the same issue? The other day, I ran out of space in Zotero and so I paid for a storage upgrade. After that, all of my highlights that I have done on my iPad Pro have disappeared. I use PaperShip on my iPad, and have not had any problems until now. I have synced and re-synced multiple times, but the highlights have just disappeared. Is there anything I can do about this?? I would hate to throw weeks of work down the drain! Thank you!
Maybe someone has had the same issue? The other day, I ran out of space in Zotero and so I paid for a storage upgrade. After that, all of my highlights that I have done on my iPad Pro have disappeared. I use PaperShip on my iPad, and have not had any problems until now. I have synced and re-synced multiple times, but the highlights have just disappeared. Is there anything I can do about this?? I would hate to throw weeks of work down the drain! Thank you!
The only thing I can think of is that you had made changes to files on both sides, those changes hadn't uploaded because you were over quota, when you upgraded those files were uploaded from a device without the annotations, and PaperShip downloaded the unannotated versions without prompting for conflict resolution like Zotero does. But that still shouldn't affect any files that were in sync before you hit your storage quota, so I don't really see how would cause this.
Do you have a backup of your Zotero data directory from before this happened?