Author does not show in Quick Format Citation

Hey all,

I am trying to cite mulitple authors in a row. Until today this worked fine. The problem is when I type in the authors name it appears. When I try to add the other source it does not show up (For example I add "Goh et al., 2018" and I want to add "Leveson, 2014"). Other sources show up though. Yet when I type in "Leveson, 2014" it shows up but "Goh et al., 2018" does not show up anymore and vice versa with other sources I need.

So in general I can add other sources to the citation but not the ones I need.

Does anybody know what to do in that case?
  • Don't type commas, other punctuation, or "et al". Just type the names, titles, or years you're searching for.
  • Or maybe I'm misunderstanding what you're doing. Can you take screenshots that show what you're trying and what you're seeing, upload them somewhere (e.g., Dropbox), and provide a link here?
  • When you have cited an item that isn't connected to your Zotero library (e.g., if you deleted the item from your library), it shows up in the Quick Citation window without an author. Is that potentially happening here?
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