Bibliography issues

Recently I am having an issue with the bibliography displaying deleted references. It actually has three of the same reference that has been deleted.

Is there a way to clear the cache of my Word document so that I do not have to manually delete these entries each time?
  • There is no "cache".
    First, note that deleting a reference in Zotero doesn't remove it in any documents (not sure if that was the problem).

    Then, the most likely issue here is a reference that didn't get properly deleted in Word. It's odd this would happen so much, but in general see for fixing. Step 4&9 in particular should be helpful.
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